Locked Out of the House? Here's Our Damage-Free Entry Process
Being locked out of your house is stressful, especially late at night or in the middle of a Yonkers winter. Before we ever touch a lock, our technician confirms a few simple things over the phone so we arrive prepared: the type of door and lock you have (a standard door knob lock, a deadbolt, or a heavier mortise lock), whether the door is single- or double-cylinder, and the address so we can route the nearest van to you. This is why a home lockout service call from us usually resolves quickly rather than turning into a guessing game.
On arrival, we ask for proof that the home is yours — a photo ID with the address, a lease, a piece of mail, or another reasonable verification. This protects you and everyone in the building. From there, our goal is always non-destructive entry: we use professional tools designed to work with the existing hardware so you keep your original lock and door intact. Forcing or drilling is a last resort reserved for locks that are already broken or seized, and we always explain the situation before doing anything that affects your hardware.
If you're wondering what to do if locked out of the house before help arrives, start with the safe basics: check for a hidden spare, try a back or side door, and see if a garage entry or a window left unlatched by a family member is accessible. Never try to force entry yourself — bent frames and cracked doors cost far more to repair than a quick professional visit. When you're locked out of the house with no key and no safe way in, call (914) 598-9231 and we'll dispatch an emergency locksmith to your door.



